Dubai Electricity and Water Authority (DEWA) has undertaken a set of precautionary measures to ensure the health and safety of its customers and staff.

This is in line with Dubai Government’s efforts to provide the highest level of protection against the novel coronavirus (COVID-19). DEWA has ensured the continuity of its delivery of electricity and water services, according to the highest standards of availability, reliability, and efficiency.

DEWA’s staff have undergone training programmes to use technological tools and channels in its state-of-the-art digital infrastructure over the last few years.